FAQ

Which operating system is running the App??

Ipad / Iphone IOS 8(2013) und 7 (2012) And current - all devices from Ipad 2
Android 5.1 (2015), 5.0(2014), 4.4.4(2013/2012) And current
Windows 10 (2015), 8(2012), 7x (2009-2011)
OSX 10.10 (2014), 10.9 (2013), 10.8 (2012)
The app is constantly being developed and adapted to new operating systems

On how many devices do I have the nv charts app??

You can use the app with your personal account with 5 devices.
It is important that you sign up with the same e-mail and same password on the devices.

Can nv.digital charts be installed on win 8/10?

Yes nv.digital charts can be installed on win 7/8/10. But please also check if the navigation software you are using is compatible. Chart Navigator (light, Standard, Professional) runs on Windows 7/8/10, and so does the nvcharts app. 7/8/10.

I get an error message when installing charts with a dongle that has a license for the charts.

The setup program makes some enterys on your computer. This sometimes courses trouble.

How to proceed:

-disconnect the dongle from your pc.
-start the installation. If you agree to the licence, you are ask for the product ID. DON'T enter a Product ID jet.
-right click in the window and select back. You will be back at the licence agreement.
- connect the dongle and proceed with the installation. You will not be asked for a product ID any longer, since this is allready saved on your dongle.

When installing more charts on this computer these steps shall no longer be necessary.

What program version do i need to read nv.digital

Chart Navigator light/Standard/Professional Version 1.1.63
There is a free update available
downloads
 
NV. Pocket Navigator Version 5.2.6 nv.digital.
There is a free update available
downloads

How often can nv.charts be registered?

You can register the charts for your Windows computer two times or use a usb dongle if you use multiple different computers. The app account is seperate.

What can I do if I see colorful stipes?

There can be 4 reasons for colorful charts

1) The software can not read nv.digital. Our charts are supplied in nv.digital since 2008. (not BSB any longer)

2) The charts are regristrated on a dongle. You need to connect the dongle to your pc before you start the navigation software.You can disconnect it later. (not with all navigation softwares)
3) The chart data has been moved or the installation folder renamed. We recommend to use  (C:/Chartkit/Bsbchart) as a standard folder.

4) You are not having sufficient rights on a Win 7 or vista machine

How do I get charts on my computer without a cd reader

You can copy the content of the cd to a USB stick and proceed with the installation from the USB stick.
or
You can use our chart download on the website: Support-->Chart Download.

Note: Charts from 2008 or before need to be copied in identical files structures in the \root folder.